Shipping & Returns

Shipping Information

We accept : Credit Cards, Debit Cards, Cheques and Postal Orders. Web Delivery is £8.50+ Vat. Our normal delivery rate is £10.00+Vat for Telephone Orders.

DELIVERY LOCATIONS
We will deliver anywhere within mainland England & Wales and Scotland. (Scottish Highlands & Outlying Islands & Ireland & Europe) - WE Cannot give you a Shipping price automatically. Please complete your order, we will not process your order until shipping agreed.

DELIVERY TIMES
Delivery by courier is normally on a Monday - Friday within 24 hours of confirmed cleared payment funds. If payment is received over a public holiday or weekend, please allow a few more days. Heavy items are normally delivered on a specific delivery date by prior arrangement by phone. Small items are sent Royal Mail and are typically delivered from 1 - 5 days after confirmed received clearance of funds. If you have any query about delivery times please call our helpline 01246 293014

REFUNDS & RETURNS
Refunds are given if goods are returned within 7 days and the goods are not as were described or are faulty providing :

(1) Goods are sent back in their original packaging and the packaging is undamaged.
(2) All parts are complete and undamaged with the product.
(3) The product is faulty or significantly different to that described in our listings.
(4) The return cost of the courier will only be refunded providing there is a genuine fault with the product, otherwise return delivery costs will not be refunded.
(5) Returns should be sent back by agreed methods. Please call our office 01246 293014

(6)There may be a restocking fee, you will be notified of this at the time of organising the return.